Privacy Policy

---

Effective Date: 05/29/2025

At Infinity Telecom ("Infinity", "we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, visit our website, or interact with us in any way.

By using our services or accessing our website, you agree to the terms outlined in this Privacy Policy.

We collect different types of information depending on how you interact with us.

• Full name
   
• Contact information (email, phone number, address)
   
• Government-issued ID (for KYC and regulatory compliance)
   
• Billing and payment details
   
• Login credentials (if using a customer portal)
   

• Call records and SMS logs (for billing and legal compliance)
   
• Internet usage data (bandwidth, browsing history where applicable and lawful)
   
• Device and network data (IP address, browser type, OS)
   

• Real-time location for mobile network services
   
• Location history (used only for service optimization and customer experience)
   

We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings.

We use the collected information for:

• Providing and managing your telecom services
   
• Processing payments and billing
   
• Customer service and technical support
   
• Verifying identity and complying with legal obligations
   
• Improving our products and services
   
• Sending service-related updates, offers, and promotions (with consent)
   
• Fraud detection and security monitoring
   

We do not sell your personal information. We may share your information with:

• Authorized third-party service providers (for billing, support, analytics)
   
• Regulatory or legal authorities when required by law
   
• Business partners (only with your consent)
   
• Internal subsidiaries or affiliates for operational purposes
   

All third parties are bound by confidentiality and data protection agreements.

We implement robust physical, administrative, and technical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Examples of our security practices include:

• Data encryption (in transit and at rest)
   
• Access control and user authentication
   
• Regular audits and system monitoring
   

You have the right to:

• Access the personal data we hold about you
   
• Correct or update inaccurate information
   
• Withdraw consent at any time (where processing is based on consent)
   
• Request data deletion (subject to legal obligations)
   
• Opt-out of marketing communications
   

To exercise your rights, contact us at: [Insert Contact Email]

We retain your personal information only as long as necessary:

• To fulfill the purposes for which it was collected
   
• To comply with legal, tax, or regulatory requirements
   
• To resolve disputes and enforce our agreements
   

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children without parental consent.

If we transfer your data outside your country, we ensure adequate data protection measures are in place, in accordance with applicable data protection laws (e.g., GDPR, if applicable).

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised "Effective Date." We encourage you to review it regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact:

Infinity Telecom
📞 Phone: [+18402155643]

🌐 Website: [ infinty.online ]